# Find where viewers stop watching and tighten that part

> Open the video's analytics in Tella to see where engagement drops, then ask the Tella Agent to tighten that range. The engagement chart shows where interest falls, and the Views list shows how far each viewer got. The agent reads your transcript and timeline and makes the cuts while you watch.

Page: https://www.tella.com/agent/find-where-viewers-drop-off · Part of Tella Agent (https://www.tella.com/agent)

## How do I find where viewers drop off in my video and tighten that part?

Open the video's analytics in Tella to see where engagement drops, then ask the [Tella Agent](https://www.tella.com/agent) to tighten that range. The engagement chart shows where interest falls, and the Views list shows how far each viewer got. The agent reads your transcript and timeline and makes the cuts while you watch.

## Prompt to start from

```text
Engagement drops between 2:10 and 3:05, where I explain account settings. Tighten that section to under 30 seconds. Cut filler words, pauses over half a second and the point I repeat. Keep the sentence about the Save button. List each cut first.
```

## More prompts

### Online course lesson

```text
Students leave this lesson around 4:30 to 5:45, where I walk through a spreadsheet formula. Cut my long setup, keep the final result, and zoom in on the formula bar when I type it.
```

### Sales enablement

```text
Reps stop watching this onboarding video at 1:50, during the pricing tiers. Remove the pricing section so it goes from the product overview to objection handling. Then rewrite the chapters to match and suggest a clearer title.
```

## How to do it in Tella

1. Open analytics from the view count or [More (…) → Analytics](https://www.tella.com/help/sharing/analytics) in the editor.
2. Note the time range where the engagement chart drops.
3. Give the agent that range, or select the words and click Add to chat.
4. Tell it which lines to keep and your target length.

## Good to know

- Needs a paid plan or the 7-day trial. Messages use your workspace's credits.
- The engagement chart covers views from January 30, 2026 onward and excludes your own signed-in views.
- Only a video's editors and creators can open its analytics. Without Premium, the range goes back 30 days.
- Zooms, blurs, highlights and overlays entirely on cut footage are deleted and don't return if you clear the cuts.

## Questions people ask

### Can Claude or ChatGPT find the drop-off and cut it for me?

Yes. Connect [Claude](https://claude.ai/directory/tella) or [ChatGPT](https://chatgpt.com/plugins/plugin_asdk_app_6a7026f78434819186579d93d20ab38b?open_in_app) to Tella's [MCP server](https://www.tella.com/mcp). Its get_video_analytics tool returns retention per one-percent slice, and get_transcript and cut_clip_by_transcript let the assistant cut the section you agree on.

### Can I see engagement across a whole course?

Yes. In Tella, open the playlist, click … (Playlist options) and choose Analytics to compare engagement and views across every video. Then open a lesson's analytics to find its drop-off.

### What if I cut too much?

Ask the Tella Agent to undo the change or keep a specific sentence. You can also drag a cut's handles on the timeline to adjust where it starts and ends.

## Related

- [Cut retakes and false starts from your video](https://www.tella.com/agent/remove-mistakes.md): Cut retakes and false starts, one approval at a time.
- [Put a Book a demo button next to every video you send](https://www.tella.com/agent/add-call-to-action-button-to-video.md): A Book a demo button where people watch your video.
- [Save an edit once, then run it on every video](https://www.tella.com/agent/video-editing-skills.md): Save an edit once and run it on every video.
- [Video analytics](https://www.tella.com/help/sharing/analytics)
- [Edit with the Tella Agent](https://www.tella.com/help/editing/edit-with-the-tella-agent)
- [Cut and trim your video](https://www.tella.com/help/editing/edit-a-video#step-1-cut-and-trim-your-video)
- [All of Tella's AI features](https://www.tella.com/ai.md)