> ## Documentation Index
> Fetch the complete documentation index at: https://www.tella.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and pricing

> Tella has two self-serve plans billed per user, Pro (26 USD/month, or 13 USD/month billed annually) and Premium (39 USD/month, or 19 USD/month billed annually), plus Enterprise with custom pricing, and a 7-day free trial. There is no forever-free plan: without a subscription you can view and share existing videos but can't record, edit, or export.

Tella has two self-serve plans, **Pro** and **Premium**, billed per user, plus **Enterprise** with custom pricing, and every new workspace starts with a 7-day free trial. There is no forever-free plan. Current prices and the full feature comparison are at [tella.com/pricing](https://www.tella.com/pricing) and under **Compare plans** in **Settings** → **Plans & Billing**.

## How much does each plan cost?

| Plan | Monthly, per user | Annual, per user | Credits included each month, per user |
| - | - | - | - |
| **Pro** | \$26/month | \$13/month (billed \$156/year) | 4,500 |
| **Premium** | \$39/month | \$19/month (billed \$228/year) | 9,000 |
| **Enterprise** | Custom | Custom | Custom, set in your contract |

Prices are in USD. Credits pay for the Tella Agent and other AI tools; recording, editing, exporting and sharing never use them. The allowance is pooled across the workspace and resets monthly. See [How do Credits work?](https://www.tella.com/docs/help/billing/ai-credits.md) and [Understanding your Tella bill](https://www.tella.com/docs/help/billing/understanding-your-bill.md).

## What can I do on the trial, a paid plan, or no plan?

| | Free trial (7 days) | Paid plan (Pro or Premium) | No active subscription |
| - | - | - | - |
| Record | ✓ | ✓ | ✗ |
| Edit | ✓ | ✓ | ✗ |
| Export finished videos | ✓ | ✓ | ✗ |
| Export raw recordings | ✗ | ✓ | ✗ |
| View & share existing videos | ✓ | ✓ | ✓ |

> [!NOTE]
>
> Trial exports are HD at 30 FPS, and trial clips are capped at 2 hours. 4K, speed and timelapse exports, and 6-hour clips unlock on a paid plan. 60 FPS exports are available on Pro for videos up to 5 minutes, and on Premium for videos of any length.

The [free trial](https://www.tella.com/docs/help/billing/how-the-free-trial-works.md) includes most Pro features for 7 days from account creation. Uploading existing videos and exporting raw recordings require a paid subscription. When a trial or subscription ends, your videos stay safe and shareable. You just can't record, edit, or export until you [subscribe](https://www.tella.com/docs/help/billing/subscribe-to-a-plan.md). For the Pro vs Premium feature comparison, see [tella.com/pricing](https://www.tella.com/pricing).

## What's included on all paid plans

> [card] Unlimited recordings
>
> Record up to 6 hours per clip with no limits on the number of videos.

> [card] Unlimited storage
>
> No storage or bandwidth limits on any paid plan.

> [card] Full editing suite
>
> Trim, split, add effects, AI features, and more.

> [card] Sharing & embedding
>
> Share links, embed on your site, export to MP4, and generate GIFs.

## What does Premium add over Pro?

Premium adds a custom domain (additional domains are \$10/month each), domain restriction for embeds, removing Tella branding from video pages, [4K playback on video pages and embeds](https://www.tella.com/docs/help/sharing/change-playback-quality.md), 60 FPS export at any length, advanced analytics such as all-time history and every individual viewer, priority support, and 9,000 credits per user each month instead of Pro's 4,500. See [Switch between Tella Pro and Premium](https://www.tella.com/docs/help/billing/switch-between-pro-and-premium.md).

## What does Enterprise include?

Enterprise includes everything in Premium, plus SSO & SCIM, a shared Slack channel, personalized onboarding, volume discounts, the SOC 2 Type II report, and a custom credit allowance. Pricing is quoted for your team: click **Contact sales** on the **Enterprise** card in **Settings** → **Plans & Billing**, or visit [tella.com/enterprise](https://www.tella.com/enterprise).

## Managing your subscription

> [card] [Subscribe to a plan](https://www.tella.com/docs/help/billing/subscribe-to-a-plan.md)

> [card] [Switch monthly ↔ annual](https://www.tella.com/docs/help/billing/switch-billing-interval.md)

> [card] [Switch Pro ↔ Premium](https://www.tella.com/docs/help/billing/switch-between-pro-and-premium.md)

> [card] [Download invoices](https://www.tella.com/docs/help/billing/download-tella-invoices.md)

> [card] [Cancel subscription](https://www.tella.com/docs/help/billing/how-do-i-cancel-my-subscription.md)

> [card] [Pause subscription](https://www.tella.com/docs/help/billing/pause-subscription.md)

> [card] [How the free trial works](https://www.tella.com/docs/help/billing/how-the-free-trial-works.md)

> [!NOTE]
>
> When your subscription ends, you keep access to your existing videos but can't record, edit, or export until you resubscribe. [Learn more](https://www.tella.com/docs/help/faq/what-happens-when-my-tella-subscription-ends.md).


## Related topics

- [Subscribe to a Tella plan](https://www.tella.com/docs/help/billing/subscribe-to-a-plan.md)
- [What happens when my Tella subscription ends?](https://www.tella.com/docs/help/faq/what-happens-when-my-tella-subscription-ends.md)
- [Understanding your Tella bill](https://www.tella.com/docs/help/billing/understanding-your-bill.md)
- [How does the 7-day free trial work?](https://www.tella.com/docs/help/billing/how-the-free-trial-works.md)
- [Switch between monthly and annual billing](https://www.tella.com/docs/help/billing/switch-billing-interval.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.