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When recording with the Tella Mac app, you may see a warning that your disk space is running low. Here’s why this happens and how to fix it.

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Why does Tella need disk space?

When you record a video, Tella temporarily saves the video file to your Mac’s local storage before uploading it to the cloud. Longer recordings and higher quality settings require more disk space.

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How much space do I need?

We recommend having at least 5-10 GB of free space before recording. The exact amount depends on:
  • Recording length
  • Video quality settings
  • Whether you’re recording screen, camera, or both

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How to free up disk space

  1. Empty your trash: Right-click the Trash icon in your Dock and select “Empty Trash”
  2. Delete old downloads: Check your Downloads folder for files you no longer need
  3. Use storage management: Go to Apple menu → About This Mac → Storage → Manage to see recommendations

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What happens when space runs out?

Current versions of the Tella Mac app protect the recording when storage is low:
  • Tella warns you before recording and prevents the recording from starting when there isn’t enough space.
  • If space runs out during a recording, Tella stops it safely instead of continuing until the file becomes corrupted.
  • The recording will be shorter than planned, but Tella keeps the part recorded before it stopped.
Free up space before starting again, especially before a long or high-resolution recording.

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Where does Tella store temporary files?

Tella stores temporary recording files in your Mac’s standard temporary directory. These files are automatically cleaned up after your video uploads successfully.