”Couldn’t publish to … Try again.”
The platform refused the video after Tella sent it. Click Publish again. If it keeps failing, check the platform’s limits in Video requirements for each social platform: the file size is only checked after the export, so a video that’s too big fails here. Lower the size under Export settings or publish a shorter video.”Tella no longer knows whether this publish finished”
Tella records the result automatically when publishing finishes, even if you close the dialog. Checking it later doesn’t normally lose the result. If a result wasn’t recorded and Tella can no longer retrieve it, the Publish tab says Tella no longer knows whether this publish finished. Check the platform before publishing again. This doesn’t mean the publish failed. Check your account on the platform for the post before trying again: publishing again can create a duplicate.A platform I connected asks me to connect it again
Platforms end app access after a while, or when you change your password or remove Tella in their settings. The platform then shows Connect again under Destinations, and its card in Settings → Connections reads Needs reconnecting. Click either one and sign in again. For YouTube, Google sometimes won’t renew access at all: remove Tella at myaccount.google.com/permissions, then reconnect.Why is the Publish button disabled?
The button stays disabled until every platform you picked is ready:- No platform is picked. A platform your video can’t go to is dropped from your selection; see the next section.
- A title is empty. Every platform needs a title, on All destinations or on the platform’s own tab.
- TikTok has no audience. Choose Who can see it on the TikTok tab. If you turned on Disclose commercial content, also choose Your brand or Branded content.
- A publish to that platform is still running. Wait for it to finish.