Knowledge Base Videos
How to use knowledge base videos to answer common questions, cut your support load, and help users get started on their own.
Your users want fast support and self-service so they don't have to wait. Many startups have created Knowledge Bases where users can explore common questions, view tutorials, or book demos. Videos are a great way to help users learn about your product and a fast way for you to share advice.
Knowledge Base videos created with Tella
Ben from Parade shows you how to rearrange page sections in Webflow — super handy for making awesome websites that are well laid out. Check out Ben's neat intro scene before he jumps into the demo.
custom-backgroundshttps://www.tella.tv/create/knowledge-base-videoRick, cofounder of Orchest, build-out a video knowledge base using Tella. Orchest users can learn their application by watching short, informative how-to videos.