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Help Center Walkthru

Grant Shaddick

created a few seconds ago

Overview of new changes to the Help Center

Chapters

0:00

Introduction

Quick overview of the Help Center and what we'll cover.

1:15

Creating an article

How to start a new article and choose the right category.

3:02

Writing and formatting

Using the editor to add headings, images, and code blocks.

5:30

Adding media

Embedding Tella videos and screenshots into your article.

7:45

Review and publish

Previewing your article and making it live for customers.

9:20

Wrap up

Tips for keeping your Help Center organized and up to date.

Share as a link

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Download in up to 4K

Export at up to 4K and 60 FPS, make a timelapse, or download separate clips, originals, subtitles, and thumbnails.

Embed on the web

Put Tella’s responsive player on landing pages, docs, communities, and help centers, then control where it can play.

Control the viewing experience

Password protection

Restrict access with a password so only the right people can watch.

Display controls

Control playback speed, captions, downloads, and the information viewers see.

Custom branding

Add your logo, colors, and custom domain so every video feels like yours.

Frequently asked questions

Every video gets its own link as soon as you finish recording or editing. Copy it and share it anywhere.
Yes. Tella gives you a responsive embed code for websites, docs, communities, and help centers.
Export MP4 video in up to 4K resolution and 60 FPS, with additional options for clips, source files, subtitles, images, and GIFs.
Yes. Built-in analytics show views, watch time, engagement, and identified viewer activity.
No. Tella hosts your videos, so viewers stream from the link without downloading a file first.

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